Effective Date: September 2024

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Welcome to www.sarahdurbin.co.uk (“we”, “our”, “us”).

 

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your information.

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1. Information We Collect

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1.1 Personal Information

When you interact with our website or services, we may collect personal information that can be used to identify you, including but not limited to:

 

• Name

• Email Address

• Phone Number

• Billing Information (e.g., credit card details)

• User Credentials (for account access)

• IP Address

• Geographical Location

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 1.2 Non-Personal Information

We also collect non-personal information that cannot be directly associated with any specific individual, such as:

• Browser Type

• Operating System

• Pages Visited

• Time Spent on Pages

• Referring/Exit Pages

• Clickstream Data

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2. How We Use Your Information

 

2.1 Personal Information

We use your personal information for the following purposes:

• To Provide Services: To fulfill your requests, process transactions, and deliver services.

• Communication: To send you updates, newsletters, marketing materials, and other information related to our services.

• Customer Support: To provide assistance, respond to inquiries, and offer technical support.

• Account Management: To manage your account, including processing payments and updating your information.

• -Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.

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2.2 Non-Personal Information

Non-personal information is used to improve our website and services by:

• Analyzing Trends: To understand how users interact with our website.

• Website Improvement: To enhance the user experience by optimizing website performance and design.

• Marketing: To tailor advertisements and promotions to user preferences.

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3. Information Sharing and Disclosure

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We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

 

• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These providers are required to protect your information and use it solely for the services they provide.

• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or government demand.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such change in ownership or control of your personal information.

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4. Security Measures

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We take the security of your personal information seriously and employ various measures to protect it, including:

 

• Encryption: Sensitive information is encrypted during transmission using Secure Socket Layer (SSL) technology.

• Access Controls: Access to personal information is restricted to authorized personnel only.

• Data Storage: Personal information is stored on secure servers with appropriate safeguards.

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5. Cookies and Tracking Technologies

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Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

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6. Your Rights and Choices

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You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account.

• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

• Data Deletion: You can request the deletion of your personal information by contacting us at [Contact Email].

• Data Portability: You can request a copy of your personal information in a structured, commonly used format.

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7. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a new effective date.

 

10. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

hello@sarahdurbin.co.uk.

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By using our website, you consent to the terms of this Privacy Policy.